Cookie Policy (thegrocery.com)
Last updated: 24 February 2026
This Cookie Policy explains what cookies and similar technologies are, how Mieko Limited trading as The Grocery(“we”, “us”, “our”) uses them on thegrocery.com (the “Website”), and the choices you have.
Company details
Mieko Limited trading as The Grocery
Registered office: 54–56 Kingsland Road, Ground Floor and Basement, London, England, E2 8DP
Company number: 05349774
Email: info@thegrocery.com | Tel: 0207 729 6855
This Cookie Policy should be read alongside our Privacy Policy.
1. What are cookies?
Cookies are small text files placed on your device (computer, phone, tablet) when you visit a website. Cookies help a website recognise your device and store information about your preferences or past actions.
Cookies can be:
- Session cookies (deleted when you close your browser), or
- Persistent cookies (stored until they expire or you delete them).
We also use similar technologies (such as pixels/tags and local storage) which work in a similar way. For simplicity, we refer to all of these as “cookies”.
2. Why we use cookies
We use cookies to:
- make the Website work properly and securely;
- enable core features (such as basket and checkout);
- remember your preferences (where applicable);
- understand how the Website is used so we can improve it; and
- measure the effectiveness of our Website and communications (where used and permitted).
3. Cookie categories we use
We use the following categories of cookies:
A) Strictly necessary cookies
These cookies are required for the Website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting privacy preferences, logging in, adding items to your basket, and checking out.
B) Functional cookies
These cookies allow the Website to remember choices you make and provide enhanced features (for example, remembering account/session-related preferences).
C) Analytics/performance cookies (Google Analytics)
These cookies help us understand how visitors use the Website (for example, which pages are visited, how users navigate, and whether users encounter errors). We use Google Analytics on our WooCommerce site for this purpose.
Where required, we will only set analytics cookies if you agree via our cookie banner/settings.
D) Marketing cookies
We may use marketing cookies to measure campaign performance and help show relevant ads on other services. Where used and where required, we will only set marketing cookies if you agree via our cookie banner/settings.
4. Cookies set by WooCommerce (core site functionality)
Because our Website runs on WooCommerce, certain cookies are commonly used to support basket and checkout functionality.
Below are examples of cookies typically used by WooCommerce (exact cookies may vary depending on configuration, theme and plugins):
| Cookie | Category | Purpose | Typical expiry |
| woocommerce_cart_hash | Strictly necessary | Helps WooCommerce determine when cart contents/data change. | Session |
| woocommerce_items_in_cart | Strictly necessary | Helps WooCommerce determine if the cart contains items. | Session |
| wp_woocommerce_session_* | Strictly necessary | Stores a unique code for each customer so it knows where to find cart data in the database. | Typically 2 days |
| woocommerce_recently_viewed(if enabled) | Functional | Remembers products you recently viewed (optional feature). | Session / short duration |
| store_notice (if used) | Functional | Records whether a store notice has been dismissed by the user. | Session / short duration |
*Cookie name includes a unique identifier after the underscore.
5. Google Analytics cookies (analytics/performance)
We use Google Analytics to help us understand how the Website is used. Google Analytics typically sets cookies similar to the below (exact cookies may differ depending on version/configuration, including GA4 and how it is implemented):
| Cookie | Category | Purpose | Typical expiry |
| _ga | Analytics | Distinguishes unique users/visitors (client identifier). | Typically up to 2 years |
| _ga_* | Analytics | Used to persist session state and activity for a property (GA4-related). | Typically up to 2 years |
| _gid (may be present) | Analytics | Distinguishes users over a shorter period. | Typically 24 hours |
| _gat / _gat_* (may be present) | Analytics | Used to throttle request rate (limit data collection on high-traffic sites). | Typically 1 minute |
We aim to configure analytics in a privacy-conscious way and, where required, we will only place these cookies after you have provided consent via our cookie banner/settings.
6. Third-party cookies
Some cookies may be set by third parties when you use our Website (for example, analytics providers, embedded content, security tools, or payment-related services). We do not control third-party cookies. The relevant third party’s policies will apply to their processing.
7. Managing cookies and your choices
Cookie banner/settings
When you first visit thegrocery.com (and periodically afterwards), you may be shown a cookie banner that allows you to:
- accept all cookies;
- reject non-essential cookies; and/or
- choose cookie categories.
You can change your preferences at any time using the cookie settings tool on the Website (where available).
Browser controls
You can also control cookies via your browser settings (for example, view/delete cookies, block third-party cookies, or block all cookies). If you block or delete cookies, some parts of the Website (including basket and checkout) may not work properly.
8. How long cookies stay on your device
- Session cookies expire when you close your browser.
- Persistent cookies remain until they expire or are deleted.
We aim to keep cookie durations no longer than necessary for their purpose.
9. Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. We will post the updated version on thegrocery.com and update the “Last updated” date at the top of this page.
10. Contact us
If you have any questions about this Cookie Policy, please contact us:
Email: info@thegrocery.com
Telephone: 0207 729 6855
Post: Mieko Limited trading as The Grocery, 54–56 Kingsland Road, Ground Floor and Basement, London, England, E2 8DP
